HELP DESK SUPPORT FOR IBM LOTUS NOTES 6/6.5

Category : Information Technology

Sub Category : System Administration

Objectives : This course will teach participants to use available resources to find solutions to the most common Notes and Domino 6 end user errors, problems, and frequently-asked questions.

The following topics will be covered:

Introducing the Notes Infrastructure

Managing Notes IDs

Using Troubleshooting Resources

Managing and Customizing the User Environment

Introducing Domino Security

Managing Domino Databases

Introducing Mail Routing

Troubleshooting Notes Mail

Setting up and Supporting Remote Notes Users

Setting up and Troubleshooting Replication

Supporting and Troubleshooting Calendaring and Scheduling

Target Audience : The course is intended for technical staff who will be responsible for supporting Notes end users.

Note : This course will be held in conjunction with Groove Infrastructure Bootcamp.

Attachments :

Course Dates

Date Duration Venue Status
16/05/2007 - 18/05/2007 3 days Postponed

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